SUPPORT

Support

01 / Product Selection

What information should be confirmed before product selection?

Confirm the application and mounting method, such as wall-mounted, ceiling-mounted, recessed or suspended. Then review sign direction, language, single- or double-sided display and power conditions. Final model and specifications should be confirmed against project drawings and formal technical documents.

02 / Installation

What should be reviewed before installing exit signs?

Review arrow direction, exit graphics, mounting position, wall or suspension structure, cabling and power conditions. Final installation should follow project drawings and applicable requirements.

03 / Routine Inspection

Basic inspection points for emergency luminaires

Periodically inspect the housing, status indication and mounting condition, and carry out functional checks according to the project maintenance plan. Any abnormal condition should be reviewed by qualified personnel.

Power and system compatibility

Choose self-contained luminaires or centralized-power equipment according to the project design. A controller, power supply and luminaire are different devices. Confirm the input voltage, control interface and supported system before selecting a model.

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Panel language and arrow direction

Confirm the installed viewing direction and required panel language. EXIT, SALIDA and multilingual panels have separate model variants. A vehicle direction sign or a room-status indicator should not be selected as an evacuation exit sign.

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Information needed for a quotation

Provide the model, panel variant, quantity, installation method and project requirements. For electrical data, use the matching catalogue page and confirm the supplied configuration. Special-environment products require certification covering the exact model and use conditions.

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Electronic Catalogues

Product Information

Browse the emergency lighting product catalogue and the fire evacuation system catalogue.

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Product Enquiries and Cooperation

Contact us for product information, project requirements and business cooperation.

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